Privacy Policy

Privacy Policy

May 2024, Version ST202405-0.1 PP

This Privacy Policy (“Policy”) governs how we at AWINE.IO (“awine.io” , “we”, “us” and “our”) collect, use, and disclose Personal Information collected from you, including all our customers and users through the use or purchase of our Products and Services including but not limited to this web site, our associated mobile app, products, deliverables, beverages, wines, champagnes, spirits, any kind of accessories, reports, data, outputs, and other relevant services ( collectively referred as “Products and Services”),  eMail messaging, Whatsapp, WeChat, and /or other social media channels.

Personal Information means the information

  1. that identifies or can be used to identify you;
  2. that relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with you or your household;
  3. that can be used to authenticate you or provide access to an account;
  4. that includes Sensitive Personal Information as defined by the Hong Kong SAR Personal Data (Privacy) Ordinance.
    1. We collect your Personal Information
      1. When you visit our websites (including use of cookies), submit web forms or interact with us through all kind of communication channels, social media channels, and/or use or purchase of our Products and Services;
      2. from other third party sources, individuals, companies, and partners with which we offer our Products and Services, engage in joint marketing activities, and social media companies; and
      3. We do not serve any individual under the age of 18, and we do NOT intentionally collect Personal Information about individuals under 18. If you believe that we have collected Personal Information about an individual under 18, please contact us at info@awine.io so that we may delete that information as appropriate.
    2. We may also generate data about you
      1. by combining information that we have collected from you, other third party sources, and the analysis of your interactions with us;
      2. through the use of cookies and similar technology when you access our website, social medial pages, or purchase /use our Products and Services, as well as third party websites and mobile apps, eMail messaging, Whatsapp, WeChat, and /or other social media channels. 
    3. We may store your Personal Information
      1. We adhere to relevant laws and regulations wherever your Personal Information is stored.
    4. We use your Personal Information
      1. to send you direct marketing information and the details about our Products and Services, offers provided by us or our partners only if you have consented to it;
      2. to authenticate yourself for the purchase or use of our Products and Services;
      3. to help us comply with laws, regulations and requirements, including our internal policies, in or outside Hong Kong Special Administrative Region (HK SAR);
      4. manage our business, including exercising our legal rights; and
      5. other uses relating to the above or to which you have consented.
    5. We ONLY share your Personal Information locally or overseas with
      1. third parties who help us to provide services to you or who act for us
      2. law enforcement agencies, regulators, or authorities such as court, government; and
      3. any third party such as money lenders or financial institutions to which you have consented so that the relevant third parties can contact you and make loan offer as appropriate.
    6. Your choice and control
      1. You should keep your account information accurate and up to date. Please contact us via email, for changes listed on your profile.
      2. You have full control on your marketing preference. If you do not want to receive all or any specific marketing-related information and/or emails from us, you may opt out by following the instructions set out in the relevant email message or simply contact us.

For any enquiry in relation to this policy, You may contact us via email : info@awine.io

 

 

 

Security and Cookies Policy

May 2024, Version ST202405-0.1-SC

We, AWINE.IO (“awine.io”, “we”, “our” and “us’), are committed to maintain customer trust.  The purpose of this policy is to describe the security program for our Products and Services, the minimum security standards that we maintain in order to protect your data from unauthorised in inadvertent use, access, disclosure, destruction, theft or manipulation.  We continue to update our security program and strategy to help protect your data. We reserve the right to update this Security and Cookie Policy from time to time.

We take reasonably practicable steps to protect you against unauthorised or inadvertent use, access, disclosure, or destruction, theft, or manipulation, however, you need to keep your account details and device secure and take the following action items:

  • choose a username and password that are not easily identifiable by others
  • not sharing your credentials (including but not limited to username and password) to anyone
  • Keep your device locked when not in use
  • Install updated anti-virus and anti-spyware tool on your device 
  1. Confidentiality
    • We have controls in place to maintain confidentiality of your data that you make available to our Products and Services in accordance with the Terms of Use and/or other relevant terms and conditions as applicable.
  1. Use of Cookies
    • We may record your visit to our Products and Services for the purpose of improving user experience.
    • What are Cookies?
      • Cookies are information that stored on your web browser in your device for accessing the Internet that can be retrieved by our Products and Services. We will be able to access such information stored on the cookies and record your general usage of our Products and Services. Cookies allow us to recognise your device and usage patterns of our Products and Services , subject to your consent, to provide you with appropriate marketing materials.
    • Disable Cookies
      • If you want to disable cookies, you can simply do this through your browser setting. By doing so, you may not be able to enjoy full advantage of our Products and Services.
    • Data obtained via Cookies
      • We, and we may appoint other parties to research certain usage and activities of our Products and Services from time to time. We use the information collected via cookies to find out about the user demographics, behaviours, usage patterns, and to improve the effectiveness of our marketing activities.